Lead times - 3 days. Free shipping over orders of £150
We usually deliver within 2-3 working days but for larger orders and at busy times of year it can take longer. Please check the notification bar at the top of website for up-to-date lead times. If you need your order by a specific date, flag this up asap through retail@soapfolk.com
If you need a helping hand, you can contact us on retail@soapfolk.com during our opening hours:
Monday to Friday, 10am - 4pm, Saturday 9 - 1
You will need to register with us first - you can do this using the form on the home page
As soon as you have completed registration, Jules, our Retail Account Manager, will review your application and get in touch with our trade terms, which includes the line sheet and MOQs. If you are happy with these terms, an account invite will be sent.
Log-in to your account to access Shop All
Payment is made at checkout via debit or credit card or paypal. If you require net 30 terms, please contact the Retail Account Manager.
Delivery within the UK mainland is free for orders above £150
Postage on orders below this amount will be charged at a flat rate of £8.50.
We use Parcel Force for all our orders. You will receive tracking notification via Parcel Force once your order has been despatched.